Who we are
DJM Aerial Solutions Limited (“DJM”, “we”, “us”, “our”) is the data controller for the personal data described in this policy. We provide unmanned aerial system (UAS) survey and inspection services, and Atlas is the client portal through which we share inspection findings, photographs, videos, point clouds, orthomosaics, and reports with our clients.
Contact: Acklam Hall, Hall Drive, Acklam, Middlesbrough, TS5 7DY · info@djm-aerial.com
If you have concerns about how we handle personal data, please contact us first. You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at ico.org.uk.
What personal data we collect
Account and login data. When you or your organisation is given access to Atlas, we hold your name, email address, and organisation/client affiliation, along with records of login activity, so that we can authenticate you and control which projects and files you can see.
Imagery and inspection data. Atlas hosts photographs, videos, point clouds, and orthomosaic imagery captured during structural and site inspections. This content is focused on infrastructure — bridges, culverts, buildings, and industrial assets — but may incidentally include personal data such as the faces of people on site or vehicle number plates visible in the background of a shot. We do not set out to capture personal data as part of our surveys.
Documents. Reports, method statements, and related project documents may reference names of individuals involved in a project (for example, a site contact or an inspecting engineer).
Why we process this data, and our legal basis
We process account and login data to perform our contract with your organisation — providing you with access to the inspection results you’ve commissioned or are entitled to see. This is necessary for the performance of a contract, or our legitimate interest in delivering the service your organisation has engaged us for.
Where imagery incidentally includes identifiable people or vehicles, our legal basis is legitimate interests — carrying out structural and infrastructure inspections that our clients have commissioned — balanced against the low sensitivity and incidental nature of that content. We do not use this imagery for any purpose beyond the inspection it was captured for.
Who can see your data
Access within Atlas is restricted by client: each organisation can only see the projects, imagery, and documents associated with their own account, enforced at the database level. DJM staff can access data across clients as needed to deliver and support the service. We do not sell, rent, or share personal data with third parties for marketing purposes.
Where your data is stored
Atlas is hosted on infrastructure located in the UK/EU (Supabase, London region), and off-site backups are held with Backblaze B2 in an EU data centre. We do not routinely transfer personal data outside the UK/EEA.
How long we keep it
We retain project data, including associated personal data, for as long as needed to support the ongoing client relationship, and for 7 years after a project concludes to meet our professional, contractual, and insurance obligations.
Your rights
Under UK GDPR, you have the right to:
- ask us what personal data we hold about you, and get a copy of it
- ask us to correct inaccurate data
- ask us to delete your data, where applicable
- object to or restrict certain processing
- ask for your data in a portable format
- complain to the ICO if you’re unhappy with how we’ve handled your data
To exercise any of these rights, contact info@djm-aerial.com.
Security
We restrict access to client data using role- and client-scoped permissions enforced at the database level, so that one client’s projects and imagery are never visible to another. Data is backed up off-site to guard against loss.
Changes to this policy
We may update this policy from time to time; the “last updated” date at the top will reflect the most recent revision. Material changes will be communicated to active Atlas users.